Utility Failure


Water, electricity and gas are key services in our daily lives. Yet, these services can also be special dangers – especially during disasters. Learn ahead of time how to turn off the water, gas and electricity safely.

Report service outages directly to the service company. Then, take basic steps to keep your home safe. NEVER try to turn the gas back on yourself. Call a trained professional.

Services in Thomasville, NC
Duke Energy: 1-800-POWERON (https://outagemaps.duke-energy.com/#/current-outages/ncsc)
Davidson Water: 336-475-8229 (https://www.davidsonwater.com/)
City of Thomasville Water/Sewer: 336-475-4210 (After hours: 336-475-4247) (https://www.thomasville-nc.gov/)
Piedmont Natural Gas: 1-800-752-7504 (https://www.piedmontng.com/home)